# Video Link Expires

Link expires if more than one person clicks on it. It is set this way to comply
with Melaleuca policies.

You need to generate new link each time for each prospect it may not be shared
to any groups nor clicked by more than one person.

It also looks like you are clicking on the link as well. Please see here:
https://www.screencast.com/t/5YdYjaej8

[https://www.screencast.com/t/5YdYjaej8It]It is extremely important to watch
this training video that is located in your back office here
https://www.screencast.com/t/pAuYqaCh [https://www.screencast.com/t/pAuYqaCh] as
this was created by your team admins showing you how to use the system
successfully and will answer all of your questions.